Return & Exchange Policy

At Haniya Mahnoor, we are committed to ensuring the highest level of service. While we hope you are delighted with your order, we do not offer returns or exchanges under normal conditions nor we have refund policy. We only offer Conditional Exchange if you face quality issues with the product.

If you find the product faulty in terms of its quality or workmanship, you must contact us within 24 hours of delivery. After you generate a query, our Quality Department will review the issue and get back to you. Upon reviewing the product, we may offer you an exchange or store credit for future purchases in case of any major fault.

Please note that customized orders or those purchased with a discount are not eligible for return, refund, or chargeback